Frequently Asked Questions

Clear answers to common operator questions.

How is CarePath different from a marketing agency?

CarePath operates as a performance-aligned acquisition system rather than a traditional marketing retainer. Communities are not paying for ad management or traffic generation. Instead, you pay only for qualified, verified inquiries delivered to your property.

Are inquiries exclusive to my community?

Yes. Verified inquiries delivered to your community are exclusive. CarePath does not operate as a shared marketplace distributing identical leads to competing properties in the same market.

What does “verified inquiry” mean?

Each inquiry is confirmed through direct phone verification prior to delivery. This ensures genuine interest, filters out low-intent submissions, and improves follow-up efficiency for your team.

When do we begin paying?

Communities begin paying only once verified inquiries are delivered. There are no upfront retainers tied to activation. The structure is designed to align cost with performance.

How quickly can we start receiving inquiries?

In some markets, communities can begin receiving inquiries immediately if an existing acquisition stream is active. In others, a short configuration period is required prior to launch. Timeline details are reviewed during the strategy call.

What impacts lead-to-move-in performance?

Move-in performance varies based on pricing, availability, internal follow-up processes, and market conditions. During the strategy call, we review your current benchmarks to determine realistic performance expectations.

Is there a long-term contract?

CarePath is structured around performance and flexibility. Contract terms and structure are discussed during the strategy call to ensure clarity and alignment with your occupancy goals.

Drive move-ins. Grow your revenue.

No long-term contracts. Results guaranteed.

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